| Entry Requirement | Preferable Grades A-G GCSE or equivalent |
| Age | 16+ |
| Duration | Approximately 12 months |
| Start | Any time during the year |
| Details | The programme content will include enhancing basic understanding and skills relating to office based practice such as finance, customer service, storing and retrieving information, IT, using telephone systems, producing documents |
| Job Prospects | Office clerk/administrator, receptionist, telephonist, finance assistant |
| Status | Apprenticeship / Employment |