Award in Customer Service Level 1

Entry Requirement	None
Age	16-18
Duration	Up to 6 months
Start	Any time during the year
Details	The programme is a basic introduction to develop skills and understanding of the customer service industry. The qualification may be one of the award, certificate or diploma
Job Prospects	Customer Service Assistant, Customer Advisor – Hotels, supermarkets, conference centres, banks, etc
Status	EMA eligible