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Joanne Dixon

Training Director

Background Summary and Experience

An extremely experienced, highly qualified, competent and self-motivated IT trainer, with nearly 20 year's experience. Joanne has a wide range of skills and an in depth knowledge of over 20 applications to an advanced level. In addition to an unparalleled talent for training delivery, Joanne’s expertise includes technical authoring, technical skills gap design and assessment and instructional e-learning design. She has performed as Lead Trainer on a vast array of IT rollout projects, leading up to 20 trainers in some instances. She has extensive experience scoping, designing and writing bespoke technical training courses on in-house or industry specific applications and is able to investigate, study and plan technical course content to meet clients specific operational objectives and environment. Joanne has a bright, cheerful personality, a supportive and warm manner and a good sense of humour. 

Qualifications and Accreditations:

  • Expert in all versions of Microsoft Office - 2003, 2007, 2010, 2013, 2016 & 365
  • MOS Master 2013
  • MOS Master Instructor 2010
  • European Computer Driving Licence
  • ECDL Advanced Certification
  • TAP – Certificate in Delivery Skills with the Training Foundation

Joanne has worked in a variety of job roles such as:

  • Lead IT Applications Trainer  
  • Freelance IT Training Consultant 
  • Training Administrator & Customer Care
  • Personal Assistant

Joanne is an ideal speaker for topics such as:

  • Microsoft Office 2019 
  • Maximising productivity through effective use of IT applications
  • Document Management solutions for organisations

For more information call 01226 295471 or email info@ind-training.co.uk

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