Category
Business Skills
Course Type
Personal Development
Price Per Delegate
£345 +VAT
Public Scheduled Course
Price Per Course
£1,295 +VAT
On-Site at Customer Premises, Max 10 Delegates
Duration
1 Day
Full/Part Time
Part Time
Provider
Dates and Locations
Contact us for the latest course dates.
Book courseThis course is intended for anyone who needs to chair, manage or participate in meetings on a regular basis. Often meetings are the battlefield of business politics and this course aims to explore meeting dynamics and how to manage meetings and achieve established goals.
Objectives:
By the end of the course participants will be able to:
- Plan and organise the right types of meeting
- Control meetings and get the most out of all contributions
- Deal with negative or awkward people & situations
- Communicate complex information effectively
- Use words and non-verbal techniques to influence and persuade
- Meeting Preparation
- The Critical Path to Successful Preparation
- Understanding & Setting the Objectives
- Choosing the Right Type of Meeting
- Selecting & Inviting Participants
- Setting the Agenda
- Managing Expectations & the Environment
- Establishing Facilitation & Control
- Handling Team Briefings
- Setting the Scene
- Running a Meeting - Positive vs Negative
- Maintaining Control
- When Time Runs Out
- Understanding Group Behaviour
- Tone of Voice & Non-verbal Communication
- Encouraging Open Discussion & Agreement
- Dealing with Negative & Awkward Situations
- Getting the Meeting Back on Track
- The Types of Participant & How to Handle Them
- Using Influencing Skills to Improve Relationships
- Reducing Conflict
- Staying Focused
- Ending the Meeting
- Following Up
Enquire about a course
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