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ITS Group



The ITS Group have this week announced that they have successfully retained their Good Ofsted rating and also achieved the Matrix Standard, the nationally recognised quality accreditation for Information, Advice and Guidance (IAG).

The recent Ofsted inspection ‘Good’ grading is testament to the hard work and dedication of the team. In particular, the Ofsted report highlighted:

  • A strong culture of safeguarding with policies and procedures that exceed requirements
  • Good progression of learners on the Study Programme and high levels of qualification achievements
  • Sustained high levels of achievement made by apprentices
  • Enhanced skills set of apprentices add value to their employer’s business
  • Excellent levels of support and care offered to learners and in particular learners from challenging backgrounds
  • The standards of behaviour shown by learners and their enjoyment in learning are very impressive
  • Positive effects of a continuous improvement policy

In order to achieve the Matrix Standard for IAG, the ITS Group have excelled in the 4 key areas; Leadership and Management, Resources, Service Delivery and Continuous Quality Improvement.

The key points from the recent assessment confirm that the ITS Group:

  • Offer clear direction and leadership to the team
  • Ensure learners get the best possible support with high levels of pastoral care offered to them.
  • ‘Never give up’ on a young person, going beyond what you would normally expect to ensure they succeed.
  • Delivers the service to learners and employers effectively with impartiality and objectivity
  • Continually reviews performance to identify improvements for future delivery

When asked to comment on the recent achievements, Dr. Chris Payne, CEO comments, ‘2017 has been a pivotal year for the ITS Group and this is a fantastic achievement for our team. The Ofsted grading and Matrix accreditation processes were the perfect opportunity for us to review how we operate and the service that we provide. I would like to thank my team and look forward to continuing to strive for excellence to deliver our promise to learners and employers alike”.

The ITS Group is a registered charity (1091711).

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